Eric A. Williams, MD, MS, MMM, is an Associate Professor of Pediatrics, in both Critical Care and Cardiology at Baylor College of Medicine, and serves as the Chief Medical Information Officer for Texas Children’s Hospital. His background includes biomedical engineering, medicine, pediatrics and data-driven quality improvement. In addition, he has advanced education in medical management including: information technology, digital transformation, and operations management. He describes his current role as improving the quality of Health Information Technology (HIT) across the span of the Texas Children’s Integrated System, including the 638 bed main hospital, 2 satellite community hospitals, 52 ambulatory practices, and a 430,000 member health plan.
Dr. Williams has focused on optimizing care delivery for pediatric patients with sepsis and has significant experience partnering with multiple stakeholders for institution-wide quality improvement efforts. He has had international exposure in quality improvement efforts in sepsis. After leading the bundle development group of SCCM’s latest “Clinical Parameters for Hemodynamic Support of Newborn and Pediatric Septic Shock” he has now taken on the role of leading the “Recognition and Management of Sepsis and Septic Shock” work group of the SCCM/EISCM to develop and optimize clinical decision support. He seeks to direct the development of better systems to understand how work gets done within a complex socio-technical system.
He has been able to partner with engineering colleagues to advance the concept of healthcare engineering that includes not only engineering for medical intervention but also engineering for healthcare delivery. Application of these analytic principles to HIT has focused on reducing the safety hazards of monitor alert and alarm fatigue, as well as the patient-centered design of alarm limits in a complex pediatric population.
He remains a vocal advocate for the application of the socio-technical model for HIT implementation, recognizing that success is the combination of hardware, software, people, and process. Dr. Williams has received the Baylor Pediatric Award of Excellence in Teaching as well as the Grand Rounds Award of Excellence for Presentation at Baylor College of Medicine and looks forward to motivating and inspiring his colleagues to contribute to the development of self service analytics across the entire TCH system.